Multiasistencia

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Insurance sector

Solutions for insurance companies

Multiasistencia has developed a wide range of solutions designed to meet the needs of insurance companies, developing two distinct lines of business: management of claims from home multirisk insurance portfolios, communities, businesses and the extension of guarantees; and the development of value-added products to enhance policies.

A differential model, our guarantee of quality  
Since Multiasistencia became a pioneer, in Spain, implementing the repair model, in which a network of professionals to carry out repair work is made available to the policyholder, in contrast to simple imdemnification, the company has continued to innovate and implement technology solutions to simplify the process of claims management. The result is an operational model strongly aimed at the quality of service for the policyholder, reducing the number of claims, reducing response times and controlling costs.

Services
One of the services offered by the company for the insurance sector is claim processing, including the provision of a network of professionals to carry out repair work for the policyholder. The management of these claims is addressed from a comprehensive point of view as well as in specialised manner by field and type of damage. (Click here to see all of the services).

Value-added solutions 
In addition to the possibility of outsourcing claim processing, Multiasistencia has made available to insurers innovative cover and services for home insurance, community and business policies that help enhance the policies by making the product stand out, attracting customers and retaining their loyalty. Multiasistencia also designs and provides service programmes that complement the products from the insurance companies by generating added value to their customers and helping them improve their income. (Click here to see all of he value-added solutions).