LEGAL NOTICE
Grupo Multiasistencia, S.A. located at Ronda de Poniente nº 7, 28760, Tres Cantos, Madrid
Telephone: +34 902 50 55 50,
Registered at the Madrid Trade Register, Volume 19.457, Book 0, Folio 191, Section 8ª, Sheet M-341.456, Inscription 1ª.
VAT B-83830802

Grupo Multiasistencia, S.A. (“Multiasistencia”), located at street Ronda de Poniente nº 7, 28760, Tres Cantos, Madrid and VAT B-83830802, registered at the Madrid Trade Register, Volume 19.457, Book 0, Folio 191, Section 8, Sheet M-341.456, Inscription 1ª, is the owner of the www.multiasistencia.com portal, that makes the provision of information about products, services and offers from both Multiasistencia and related companies available to internet users.

General usage conditions

The access to the portal is an exclusive user responsibility.

The access to this portal does not engage any kind of contractual relationship between Multiasistencia and the user.

The website access and navigation presume the users` knowledge and acceptance of portal content.

Grupo Multiasistencia may require some of the user’s personal information to access certain sections of the site or certain offered products and services. In these cases, Multiasistencia will provide the user with prior information and, when appropriate, request permission to incorporate their data into the group files. That helps Multiasistencia to facilitate the provision of the mentioned products and services and to accommodate any other customer requests. The user guarantees the truthfulness, accuracy, validity and authenticity of the data provided, committing to keep them properly updated.

Furthermore, we inform you that the processing of personal information provided to us by phone, fax, e-mail or any other means will be subject to the Law 15/1999, of 13th of December, on Personal Data Protection (“DPA”).

Please note that the data collected on this portal (telephone, fax and e-mail) as well as those received by mail will be processed and included in the Multiasistencia files in order to better accommodate requests.

The personal data remittance by any means described above implies a information processing consent to Multiasistencia for the also mentioned above purposes.

Hereby the user gives Multiasistencia the permission to use their data to send, through email or other means, information about the hired services, new products and/or services, or promotions of third companies, marketing products and/or services.

By writing, to Grupo Multiasistencia, S.A. at Ronda de Poniente, 7, 28760, Tres Cantos, Madrid, we will inform you about your rights of access, rectification, cancellation and other complaints

The previous paragraphs shall apply only when you provide us with your personal information through phones, fax numbers, e-mail addresses or addresses of Spanish contacts included in the websites of the Multiasistencia and its other Spanish lines of businesses. On the contrary, the information processing law will be treated differently when you provide your data to the French and Portuguese medias.

Intellectual and industrial property

This portal and its content are a exclusive property of Multiasistencia or of the third parties whose rights are recognized by the group, and for that reason are subject to intellectual property rights protected by national and international legislation, the same way the other Multiasistencia portals with different lines of business are.

It is strictly prohibited the exploitation, reproduction, distribution, modification, public communication, transfer, decompilation, extraction, reuse, forwarding or the use of any nature, by any means or methods of each and every content or element of this portal that may be protected by the protection laws of industrial and intellectual property (the "Contents"), except when legally permitted or when authorized by the holder of the corresponding rights.

The user may view and obtain a temporary private copy of the “Contents” for their exclusive and personal use with their own computer systems (software and hardware), when it is not for the purpose of developing commercial or professional activities. The user shall not obtain or attempt to obtain, the Contents by means or procedures other than the ones that have been made available and indicated, or otherwise commonly used on the internet (which cannot involve a risk of damage or disablement of the portal). The user shall also respect at all times, all rights of the intellectual and industrial property from Multiasistencia or their third parties.

The access to this portal does not give nor entails the transfer to its users of any rights or ownership of the Contents’ intellectual or industrial property.

The Multiasistencia brand name, “Multiasistencia Gestión y Ayuda” , “Multiasistencia y CMA”, as well as their other brands and logos are protected by law.

The user shall be responsible for damages of any nature that Multiasistencia may suffer, directly or indirectly, regarding the usage of the portal, as a consequence of the noncompliance of any of the obligations mentioned in this legal notice, any of the corresponding general conditions or the law. Multiasistencia reserves the right of exercising judicial actions against users who violate or infringe the rights of intellectual and industrial property. Also the infringement of any of the rights may constitute an offence punishable in accordance with the Penal Code articles 270 and following ones.

“Cookies” usage

This website uses Google Analytics, an web analytical service provided by Google, Inc. ("Google"), a company of Delaware, whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA and, as determines Google, ruled by the Google general terms and conditions, accessible in http://www.google.com/analytics/tos.html and accessible in http://www.google.com/privacy_ads.html#toc-faq Google Privacy policy.
In particular, according to Google:

1. “Google Analytics is Google's free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different cookie is used for each website, and visitors are not tracked across multiple sites. Analytics requires that all websites that use it must update their privacy policy to include a notice that fully discloses the use of Analytics. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.” (http://www.google.com/privacy_ads.html#toc-faq)
2. “Google Analytics uses "cookies" which are text files located on your computer, to help the website analyze the users usage of the website. The information generated by the cookie about your website usage (including your IP address) will be directly transmitted and stored by Google servers in United States. Google will use this information on your behalf with the purpose of keeping track of your website usage, compiling website activity reports and providing other services related to website activity and Internet usage. Google may transmit such information to third parties when legislation is required, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data available to Google. You may reject the data or information processing by rejecting the use of cookies just by selecting the appropriate browser settings, however, you should know that such decision may imply the inability to use the full functionality of this website. To use this website you consent Google the processing of information about you in the manner and for the purposes indicated above.” (http://www.google.com/analytics/tos.html.)

Multiasistencia informs to its users that (i) the acquisition of information from this website is only done by Google Analytics in the name of Google (and it is not done on behalf or in the name of Multiasistencia). Multiasistencia does not have access to such information at any time (unless any information not associated with any IP address is added by Google afterwards); (ii) Google (and not Multiasistencia) is the one that determines the processing and usage purposes of the information captured by Google Analytics at all times, as well as the operation and duration of cookies; (iii) According to the information provided by Google, the user can prevent the capture of such information, rejecting the installation of cookies by setting their browser to do so (at http://www.allaboutcookies.org/manage-cookies you may see more information on how to reject the installation of cookies); and (iv) only participant European Union countries - as a general rule – have similar cookies and personal data protection standards.

APPLICABLE LAW

The Spanish legislation shall apply for whatever interpretative or contentious questions which may arise.